Own and operate the protocol’s Discord as a high-signal, professional discussion environment
Handle user inquiries and support tickets with accuracy, clarity, and composure
Moderate discussions to ensure discourse remains factual, constructive, and market-literate
Engage meaningfully with sophisticated users on DeFi markets, risk, yield, and macro dynamics
Translate protocol updates, dashboards, and mechanics into clear, credible explanations
Monitor DeFi and TradFi markets and surface relevant insights in community discussions
Maintain and optimise Discord structure, tooling, and moderation workflows
Design and own coverage systems to ensure consistent quality and professionalism at all times

Active participant in DeFi, particularly lending, borrowing, and yield strategies
Strong understanding of DeFi primitives including stablecoins, liquidity, risk, and RWAs
Familiarity with macro and TradFi concepts such as rates, cycles, and risk appetite
Proven experience operating and moderating Discord communities
Deep familiarity with Discord architecture, bots, permissions, and moderation tooling
Strong written communication skills with the ability to explain complex concepts clearly
High judgment and composure in high-volatility or high-stakes environments
Fluent English with strong editorial clarity
Availability aligned with Pacific Time hours, with meaningful overlap during core working periods

Community Manager

Key skills