Software Renewals, Sales Support

Role Overview

• Responsible for managing and growing software maintenance renewals within a defined set of accounts.
• Manage the software relationship within an assigned list of contracted accounts.
• Provide administrative and strategic support to CIP Sales in executing defined account strategies.
• Prepare product recommendations, quotations, and secure sales documentation for equipment orders within centralized, contracted global accounts.
• Drive maintenance renewals, upgrades, add‑on sales, and recommendations for new solutions.
• Maintain detailed records of all account activity within the sales database and communicate regularly with CIP Sales regarding activity, opportunities, and issues.
• Maintain and update customer‑specific product catalogs.
• Serve as the primary point of contact for all sales‑related paperwork.
• Maintain an assigned account base and achieve revenue goals aligned with renewal opportunities.
• Act as the first point of contact for software renewal contracts.

Requirements

• Bachelor’s degree or equivalent experience required.
• Previous major account management experience required.
• Demonstrated ability to set goals and prioritize realistic objectives.
• Proven track record with 5–7 years of related experience; 2–5 years in sales preferred.

Benefits

• Choose from a broad selection of medical, dental, life, and disability insurance options.
• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually
• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.