Lead LEAN and continuous improvement initiatives to enhance commercial processes, tools, and ways of working across the ITO (Inquiry-to-Order) cycle
Be a leader in Value Stream Mapping and LEAN
Support the modernization of Commercial tools through the build-out of the tools roadmap, guide deployments and work to integrate AI into Commercial standard work
Lead cross-functional projects and programs that enable commercial and sales operations excellence (e.g., new tool implementation, process harmonization, data quality initiatives)
Develop clear project charters, timelines, and success metrics; manage stakeholders and drive accountability to deliver meaningful and measurable business impact
Use Voice of Customer (VOC) insights to prioritize and implement improvements that enhance customer experience, responsiveness, and value creation
Support and continuously improve core sales operations processes, including pipeline management, forecasting, territory/account planning, and sales reporting
Coordinate with regional teams to ensure adoption and sustainment of new processes, tools, and best practices
Support projects that align to Commercial organization priorities such as Training, Process simplification, standardization, operating rhythms etc.

Bachelor’s degree from an accredited university or college with at least 6 years of Commercial and Operational experience
Experience in commercial excellence, sales operations, commercial operations, or related roles, ideally in an industrial, energy, or complex B2B environment
Strong understanding of commercial processes (e.g., ITO, risk assessment, costing, pricing) and how they link to business performance and customer outcomes
Experience with LEAN methodologies and structured problem solving, with a track record of leading continuous improvement projects
Strong analytical skills; comfortable working with data, metrics, and KPIs to drive decisions
Demonstrated experience in Tableau development and other data and analytics capabilities an asset
Strong proficiency in Excel mandatory
Strong organizational skills with the ability to manage multiple initiatives simultaneously and deliver on deadlines with high quality
Strong communication skills, with the ability to influence and collaborate across teams, regions and all levels within an organization
Entrepreneurial and self-starter mindset an asset
Continuously seeking better ways of working, testing ideas, and learning from results

medical, dental, vision, and prescription drug coverage
access to Health Coach from GE Vernova, a 24/7 nurse-based resource
access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
GE Vernova Retirement Savings Plan
tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions
access to Fidelity resources and financial planning consultants
tuition assistance
adoption assistance
paid parental leave
disability benefits
life insurance
12 paid holidays
permissive time off

Commercial Excellence – Sales Operations Leader

Key skills