Key skills
Risk Management
About this role
Role Overview
- Initiate, develop and maintain personalized business relationships with current and potential clients
- Act as an account manager by serving as a key intermediary between the business centre and members and clients
- Ensure proper usage and updating of products and services offered
- Analyze sources of dissatisfaction and recommend potential solutions
- Identify and analyze member and client needs, develop personalized solutions and prepare an integrated service offering
- Negotiate applicable conditions with members and clients
- Recommend strategies for achieving objectives such as increased business volume and sound risk management
- Use intelligence to identify opportunities for business development
- Execute various promotional activities as part of the centre's business operations
- Participate in targeted public relations activities and in the business community
Requirements
- Bachelor's degree in a related field
- A minimum of two years of relevant experience
- Knowledge of French is required
- Action oriented
- Communicates effectively
- Customer Focus
- Differences
- Drive results
- Interpersonal Savvy
- Nimble learning
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment