Mid-Market Account Manager

Attentive is an AI marketing platform redefining brand and customer connections. The Mid-Market Account Manager will drive customer retention and manage expansion sales opportunities within the mid-market customer base.

Responsibilities:

• Provide timely and accurate weekly forecasts
• Steer complex pricing negotiations with key stakeholders to uncover procurement timelines, budgets and signatory process for contracts
• Identify and pursue strategic opportunities for growth within the accounts
• Prepare and present data and trends to customers on usage and engagement of Attentive platform
• Manage customer inquiries related to commercial aspects of their Attentive agreement
• Partnering cross-functionally with Client Strategy, Deal Enablement, Legal, Finance and other internal team

Requirements:

• 2-3 years of experience in a closing sales role; Renewals Management, Account Management, Account Executive or as an outside sales person
• Experience working in a SaaS, MarTech, AdTech or startup preferred
• Demonstrated strong competency around objection handling and creating alignment around product price/value
• Analytical account development strategy, using data to find opportunities and prove value
• Ability to think strategically about a customer's goals and drive renewal and expansion opportunities through to close independently
• Experience managing the sales cycle across Salesforce.com or other CRM
• Entrepreneurial mindset and desire to define processes and build strategy
• Demonstrated experience consistently meeting and exceeding quota, with references
• Email sales experience is strong preference
• Willingness to travel (up to 20%)