Community & Customer Engagement Intern

Role Overview

• Support logistics for frequent virtual and occasional in-person training events
• Schedule and register for in-person community outreach events for outreach ambassadors
• Assist with ordering and preparing outreach materials for events and canvassing
• Evaluating previous events, writing up, and presenting recommendations for Outreach Ambassadors
• Take on various short-term projects as needed, such as reorganizing Google Drive folders, research projects, and developing new and improved internal systems
• Assemble resources for the community partners such as how-to guides, best practices, and FAQ documents
• Support the Senior Program Managers and Community Engagement Director in the development and revision of training materials such as slide decks, outlines, and videos
• Support the reviewing and processing of documents such as invoices and memoranda of understanding for new community partners
• Join and support some of the community partner check-in meetings to learn more about the dynamic role we play as a support for community-driven outreach efforts

Requirements

• Passion for addressing global climate change, equitable clean energy access, and economic and environmental justice
• Strong communication skills
• Demonstrated ability to creatively problem solve and adapt to a changing environment
• Ability to work independently and as a part of a small, nimble team
• Strong attention to detail and ability to keep records and systems organized
• Ability to travel occasionally around the Greater Boston, Springfield, Taunton, Lynn, and/or Merrimack Valley area
• Experience communicating with the residents of low-income and/or majority-minority communities (preferred)
• Basic knowledge of energy efficiency programs (preferred)
• Experience with Asana, or other task management platforms (ie, Monday.com, Trello, etc.), and Google Suite (preferred)
• Fluency in Spanish, Portuguese, and/or Khmer is a plus (preferred)

Benefits

• Flexible schedule of primarily remote work, with some in-person outreach events occasionally on evenings and weekends