Head of Solutions Engineering

Role Overview

• Build and Lead the Function: Recruit, mentor, and lead a high-performing, national Solutions Engineering team from the ground up, fostering a culture of technical excellence, curiosity, and collaboration.
• Strategic Commercial Partnership: Act as the key client facing industry and technical partner to the commercial organization.
• Technical Sales and Customer Success Execution: Guide the team in designing and delivering compelling product demonstrations, proofs-of-concept, and workshops that address the specific challenges of our OEM, Dealer Group, Dealer and Third Party partners.
• Voice of the Customer and Market: Systematically gather and synthesize feedback and product requirements from the field.
• Develop Scalable Processes: Create and implement the foundational processes, tools, and best practices for the Solutions Engineering function to ensure consistency, quality, and scalability as the business grows.
• Solution Architecture: Lead the team in architecting creative and effective solutions that leverage the full breadth of our newly integrated product suite to solve our customers' most pressing problems while ensuring solutions are feasible, credible and aligned to business strategy.
• Create and lead a team that represents multiple product lines: Create and lead a team that can represent solutions from Polk Automotive Solutions, Pricing and Incentive Solutions and Tierless Solutions.
• Interact with clients: Lead interactions with a wide variety of clients that support sales and marketing of new and used vehicles.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related technical field.
• 10+ years of automotive industry experience with at least 5 years in a leadership capacity, managing a team.
• Proven experience solving customer challenges in the automotive and SaaS industry.
• Proven experience building and scaling a new team within an enterprise SaaS or technology company.
• A deep understanding of the enterprise sales cycle and a demonstrated ability to partner effectively with leaders to drive revenue and retention.
• Exceptional industry, technical and product acumen, with the ability to master a complex product suite and communicate its value to both technical and non-technical audiences.
• Proven ability to bring teams from multiple business functions together and drive collaboration.
• Strong business acumen; able to connect technical solutions to clear business outcomes and ROI.
• Experience in the automotive technology industry is a significant plus.
• Outstanding presentation, communication, and interpersonal skills.

Benefits

• A competitive compensation package including salary, an aggressive bonus structure, and equity.
• Comprehensive health and wellness benefits (Medical, Dental, Vision).
• Generous paid time off and company holidays.
• Paid parental leave policy.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.