Key Account Manager

Role Overview

• Develop and implement strategic account plans to meet and exceed sales targets.
• Lead pricing and contract negotiations, ensuring profitable and long-term customer agreements.
• Build and maintain strong relationships with key retail and commercial partners.
• Monitor sales performance, customer trends, and forecasts to identify growth opportunities.
• Act as the main contact for customer presentations, line reviews, and issue resolution.
• Collaborate with internal teams (e.g. Marketing, Sales Analytics) to execute campaigns and optimize product assortments.
• Oversee customer data management, invoicing, and reporting to ensure accuracy and transparency.
• Drive business development by identifying new opportunities and deepening existing account partnerships.

Requirements

• Proven experience in account management, sales, or business development roles.
• Experience managing key accounts in the DIY and mass-market channels.
• Strong negotiation and influencing skills with a customer-first mindset.
• Ability to manage multiple priorities and projects simultaneously in a fast-paced environment.
• A proactive, hands-on attitude with strong stakeholder engagement capabilities.
• Strategic thinker with a results-oriented, structured, and process-driven approach.
• Strong analytical skills and ability to turn data into actionable insights.
• Excellent communication skills in English and Swedish, both written and spoken.
• Proficiency in Danish is considered an advantage.
• Experience in retail or consumer goods is a plus.

Benefits

• Competitive Compensation: We ensure that our employees are fairly compensated based on industry standards and local market factors.
• Health and Wellness: Your well-being matters to us, no matter where you are. We offer various health and well-being focused programs and coverage, adapted to the requirements of each region.
• Work-Life Balance: We understand the need for balance in your life. Our paid time off plans and flexible work arrangements and policies are designed to accommodate local customs and personal commitments, enabling you to thrive in both your professional and personal life.
• Professional Development: We believe in nurturing talent and supporting professional growth. Through training programs, skill development initiatives and learning resources, we empower our employees to reach their full potential.
• Inclusive and Diverse Environment: We value diversity and promote inclusivity. Join a workplace where your unique background and perspectives are celebrated, fostering collaboration and respect across all our markets.
• Recognition and Rewards: We believe in celebrating and recognizing the contributions of our employees worldwide. Our recognition programs are designed to acknowledge exceptional performance and achievements, ensuring that your efforts are celebrated and valued.
• Vested Interest: Through our Employee Share Purchase Plan (ESPP), you have the opportunity to invest in Fiskars Group and become a proud co-owner, sharing in the success and growth of the company.
• Employee Discounts: We want to ensure our team members make each day the extraordinary with use of our products and offer product discounts across our brands.