Help build and manage relationships with customers in our allocated portfolio to drive the health and growth of your customer’s integrations
Gain an understanding of your customer’s internal structures, key stakeholders and their business and needs
Provide technical guidance to customers during all phases of their integration life cycle
Collaborate with the other account team members to update them on progress, plan and implement measures to grow your customers
Analyse your customers’ integration performance on a regular basis to proactively recommend improvements internally and to your customers
Investigate and resolve customer issues in a timely and professional fashion
Develop a full understanding the industries in which Cint and your customers operate

Technical experience relating to APIs, API implementation, platform-to-platform integrations
Ability to focus on large amounts of data daily
Ability to quickly learn and implement new technologies and APIs by following technical documentation
Strong communicator and flexible team player
Tech-savvy, with proficiency in using MS-Office products
key features expertise: Excel V-lookups, Pivot tables with filtering/formulas/etc, de-duplications checks
Extremely thorough and detail-oriented in both communication and analysis
Must be able to work in an evolving, fast-paced environment and demonstrate the ability to effectively manage multiple tasks simultaneously
Confident in speaking and writing in English

Analyst, Demand Integrations

Key skills