Reporting directly into the Business Development Director.
Enhance sales force effectiveness by developing, implementing, and ensuring compliance with sales processes and tools.
Selecting, managing, and training on sales-related systems (e.g., CRM, ETMS).
Analyzing sales process reports to identify areas for improvement.
Supporting sales teams with sales reporting and account/territory planning.
Negotiating and maintaining contracts with vendors and business partners.
Designing and implementing sales incentive schemes to drive performance.

Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.
Master’s degree in Business Administration (MBA) or similar qualifications is a plus.
Minimum of 3-5 years of experience in sales operations, sales force effectiveness, or a related role.
Proven experience in using CRM systems, ETM, and sales performance reporting.
Experience in sales planning, reporting, and analysis.
Experience in negotiating contracts and managing vendor relationships is an advantage.
Strong proficiency in CRM software (e.g., Salesforce, HubSpot) and ETM systems.
Proficient in Microsoft Office Suite, particularly Excel (for data analysis and reporting).
Experience with sales analytics and reporting tools.
Familiarity with enterprise resource planning (ERP) systems is a plus.
Fluency in English (both written and spoken) is required.

A supportive and engaging onboarding experience to ensure a smooth transition into our team.
The opportunity to develop and grow, through training and regular mentorship.
Corporate Social Responsibility activities.
A truly global, dynamic and challenging work environment.
Agility and work/life effectiveness and your long-term well-being.
A diverse and inclusive team.

Sales Operations Leader – SAF

Key skills