Oversees programs and projects specific to corporate change initiatives that impact how the bank does business, provides a product or service, or executes a function.
Serves as the primary contact to department managers for critical change initiatives and communicates, influences, and negotiates vertically and horizontally to obtain or leverage resources.
Delivers regulatory and executive material and ensures results align to program strategy, simplification, and new capabilities.
Defines program controls, processes, procedures, reporting cadence, decision governance structures, and ways of working with key stakeholders.
Monitors the execution of defined tasks through tracking of multi-year program milestones and statuses, developing program plans, and measuring progress against key performance indicators.
Analyzes, evaluates, and overcomes program risks, and produces program reports for managers and stakeholders.
Identifies key requirements for cross-functional teams and external vendors to perform in alignment with program objectives.
Works with other program managers to identify risks and opportunities across multiple projects, leading decision-making for effective resolution.
Meets with stakeholders to provide transparency into project issues, builds positive relationships, asks questions, and uses tools to uncover root causes and make recommendations.

8+ years of program/portfolio management experience in highly regulated environments
Ability to establish, maintain and influence relationships with relevant stakeholders and lead/participate in cross-functional teams to achieve program objectives
Must have proven hands-on supporting large-scale technology programs from requirements through deployment, including timelines, scope, risk mitigation and adoption
Proven ability to support and drive end-to-end change adoption strategies
Strong executive presence with experience facing off with senior leaders
Strong written and oral presentation skills with ability to synthesize key messages for Senior Executives
Strong business centric mindset with ability to utilize sound judgment and tailor approach to drive optimal outcomes
Ability to consider diverse data inputs and provide decisive solutions
Knowledge of Agile/PMI methodologies
Advanced/Expert MS Office skills, especially Excel and PowerPoint

Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
Industry-leading benefits
Access to paid time off
Resources and support to contribute to the sustainable growth of our business and the communities we serve

Program Manager

Key skills