About this role

Oversee and manage the functions of the quality improvement program
Provide support to staff and communicate with departments to facilitate daily quality improvement functions
Review and analyze reports, records and directives
Verify data to be submitted in accordance with government program requirements
Prepare reports and records on work function activities for management
Collaborate with departments to document, investigate and resolve formal or informal complaints and appeals
Monitor and analyze costs and participate in the preparation of the budget

Bachelor’s degree in related field or equivalent experience
3+ years clinical, quality management or healthcare related experience
1 year of recent quality improvement and supervisory experience in a healthcare environment, preferably managed care
Current state registered nursing license preferred
Certain states may require a formal certification in quality improvement, risk management, or another parallel field
Certified Professional in Healthcare or other licensed clinical experience preferred
Lean Six Sigma and CPGQ certification preferred

Quality Improvement Manager

Key skills