Lead the Tendering of major lift projects, ensuring timely delivery, profitability, and customer satisfaction.
Drive continuous process improvements and implement best practices to enhance efficiency and quality.
Monitor market trends and technological advancements to proactively evolve engineering solutions and methodologies.
Develop and manage strategic roadmaps for the CSE team aligned with business objectives.
Provide expert technical consultancy to internal teams and external customers, influencing specifications and solution design.
Ensure compliance with engineering policies, safety standards, and local codes.
Lead performance management initiatives, using data-driven insights to improve team output and project outcomes.
Act as a trusted advisor to Sales, Operations, Supply Line and clients, delivering value through strategic technical consultancy and pre-tender guidance.
Inspire, coach, and lead a skilled engineering team, fostering a customer-focused culture of collaboration, accountability, and continuous improvement.

Proven leadership experience managing teams in complex project environments.
Exceptional stakeholder management and communication skills.
Proficiency in Microsoft Office, SAP, and data analysis tools.
Analytical mindset with a passion for solving complex problems and driving results.
Ability to challenge the status quo and implement improvements across systems, tools, and workflows.
Deep understanding of engineering principles and project cost management.
Excellent problem-solving and analytical thinking.
Strong verbal and written communication skills.

Career progression opportunities within a global organisation
Total reward elements that engage and motivate our employees and help us make KONE a great place to work
Comprehensive learning and development programs covering a wide range of professional skills

Manager – Senior Manager, Customer Solutions

Key skills