Support the planning and execution of assigned business technology projects or defined workstreams, ensuring clear structure, sequencing, and execution discipline across initiatives;
Develop and maintain structured project plans, timelines, milestones, and dependency tracking that provide transparent visibility into cross-functional impacts and delivery;
Coordinate day-to-day activities across system administrators, business stakeholders, and vendors, reducing friction and ensuring alignment across technical and business teams;
Drive accountability for stakeholder-owned deliverables, proactively managing due dates, blackout periods, competing priorities, and capacity constraints that may impact timelines;
Track progress against plan and surface risks, issues, or delays in a timely and structured manner, escalating where appropriate to protect delivery commitments;
Support requirements gathering activities in partnership with Enterprise Systems leadership, system administrators, and business owners, ensuring business needs are clearly defined and traceable to delivery outcomes;
Facilitate working sessions and document business and system requirements with clarity and precision;
Assist with validating scope, assumptions, and deliverables, helping assess impacts on timeline, sequencing, and downstream systems;
Track requirement changes and coordinate impact assessments to maintain alignment between scope and execution;
Translate technical and system-related work into clear milestones, timelines, and status updates for business audiences, improving stakeholder understanding and decision-making;
Maintain project artifacts including status updates, RAID logs, decision tracking, and structured documentation that supports governance and executive visibility;
Leverage project management tools, automation, and AI-enabled capabilities to streamline planning, meeting documentation, reporting, and stakeholder communications, reducing manual coordination overhead;
Standardize templates, artifacts, and reporting structures to increase consistency, scalability, and execution rigor across Business Technology initiatives;
Improve cross-functional visibility by maintaining clear dashboards and milestone reporting that allow stakeholders to understand timing, dependencies, and required inputs;
Continuously identify opportunities to refine processes, simplify coordination, and increase execution efficiency without adding unnecessary process overhead;
Support disciplined portfolio execution by reinforcing intake controls, sequencing logic, governance guardrails, and delivery consistency across assigned initiatives;
Provide clear, concise reporting to Enterprise Systems leadership and stakeholders to support informed decision-making and prioritization;
Requirements
Demonstrated experience supporting business technology or enterprise systems initiatives within a structured delivery environment;
Experience level sufficient to independently manage defined workstreams within a multi-system portfolio setting;
Strong curiosity around technology, systems, and emerging tools, with demonstrated ability to leverage automation and AI-enabled tools to improve planning, documentation, reporting, and stakeholder communication;
Proven ability to bring structure to ambiguity, organize complex cross-functional workstreams, and drive execution clarity across stakeholders;
Experience supporting requirements gathering and scope management in partnership with technical system administrators and business owners;
Demonstrated ability to manage timelines that include stakeholder-owned deliverables, blackout periods, and cross-functional dependencies, while proactively identifying risks and escalating when needed;
Strong written and verbal communication skills, with the ability to translate technical system work into clear, business-friendly language;
High level of ownership, follow-through, and accountability in driving deliverables to completion;
Experience using project management tools such as Asana or similar platforms to maintain structured visibility, milestone tracking, and delivery discipline;
Formal project management training or certification is a plus but not required.