Managing the daily execution of cross-border payments and FX transactions accurately, adhering to strict deadlines and internal policies.
Monitoring payment queues, tracking, and prioritising tasks to ensure timely processing and optimal team performance.
Executing crucial operational tasks including allocating liquidity for payment processing and performing daily Safeguarding runs.
Acting as the primary point of contact for internal communication between front and back-office teams to ensure smooth payment operations.
Investigating, following up, and resolving client inquiries and problems through effective communication with clients, banks, and internal staff.

Minimum 2 years of related experience within the fintech, financial services, or payments industry.
Precision and a focus on accuracy in payment processing and high-volume transaction environments.
Proven ability to thrive in high-pressure environments and meet tight deadlines through effective workload organisation and prioritisation.
Strong collaboration and communication skills with the capability to engage seamlessly with staff and business partners at all levels.
Demonstrated expertise in analytical and problem-solving skills to assist with corrections and remediations.
Comfortable with the working hours: 10:30 AM – 7:30 PM IST.

Insurance paid by the company
Health and wellness benefits (with specific added benefits depending on the location of the role)
Yearly salary review based on inflation, personal and business performance
Access to entire Udemy’s library
Budget for professional development courses
Work-From-Anywhere policy for certain durations
Integration programme (opportunity to work from our global offices)
Regular team social events
Pension scheme (depending on the role location)
Flexible work arrangements
Exposure to work with globally distributed teams
Location specific benefits like car lease policy, cycle to work, gym membership, etc.

Payments Analyst

Key skills