Manage the provision of a comprehensive business support service to meet the needs of a business area/unit or a significant part of a major business unit
Provide effective leadership to team members and contribute to the strategic direction of the area
Shape the bank’s strategy for emerging and next‑generation payment capabilities
Lead the development of innovative, rail‑agnostic and wallet‑based solutions
Identify new market opportunities as traditional and alternative payment methods converge
Drive strategic market development, partnering across the external ecosystem, and creating forward‑looking propositions that anticipate future customer needs

Experience in the payments industry, with a track record of developing and launching innovative initiatives
Deep understanding of wallets, alternative payment rails, and the convergence of traditional and emerging payment methods
Strong collaboration with stakeholders to drive the right outcomes especially when there is ambiguity
Strong commercial acuity, a proven track record to build robust business cases and secure investment
Experience identifying or developing market opportunities, including propositions for emerging markets
Background in establishing or contributing to business units, entities, schemes, or joint ventures is advantageous
Excellent stakeholder management and influencing skills, including the ability to engage senior leadership and secure approval for strategic initiatives
Strong analytical, strategic thinking, and problem solving capabilities, with the ability to simplify complex challenges and guide teams through ambiguity

Senior Manager, Payments Business Development – Future Payments

Key skills