Sales Support Representative – Sales Support

Role Overview

• You receive, qualify and process incoming customer requests
• You contact the appropriate internal stakeholders to prepare relevant and competitive pricing offers
• You follow up with customers on quotes that have not been finalized
• You help maintain and regularly update commercial databases and performance indicators
• You assist customers in using online pricing tools
• You contribute to resolving commercial disputes
• You ensure compliance with Quality, Safety and Security procedures

Requirements

• Degree or training in business, transport/logistics or equivalent, with proven experience in sales support or in the maritime/logistics sector
• Excellent organizational skills and attention to detail in file management
• Strong proficiency with IT systems and office software
• Negotiation skills and ability to work in a team and communicate effectively with various internal and external stakeholders
• Responsiveness, customer-service orientation and the ability to manage priorities in a fast-paced environment
• Fluent French (written and spoken); English is a plus.

Benefits

• Learning opportunities and career development
• Stimulating work environment
• Passionate team