Serve as the first point of contact for performance management and employee relations issues, providing guidance and ensuring fair and consistent application of policies.
Oversee day-to-day HR operations including onboarding, job changes, relocations, promotions, and exits in partnership with HR Business Partners.
Partner with Total Rewards to administer compensation programs, salary adjustments, and annual merit processes.
Collaborate with Talent Acquisition to ensure timely and effective hiring for open positions.
Provide guidance on job descriptions, salary ranges, and internal mobility.
Provide guidance to employees on LOA and benefits programs and assist with escalated inquiries.
Conduct investigations and recommend solutions for employee concerns in compliance with company policies and legal requirements.
Partner with Employee Relations team for escalated issues.
Support performance management processes, including goal setting, mid-year and year-end reviews, and development planning.
Assist in succession planning and talent review processes.
Requirements
5+ years of progressive HR experience, including employee relations, performance management, and HR operations preferred; equivalent combination of education and experience will be considered.
HR certification (PHR/SPHR or SHRM-CP/SCP) preferred.
Strong knowledge of employment laws and HR best practices.
Excellent interpersonal, communication, and problem-solving skills.
Ability to manage multiple priorities in a fast-paced environment.
Experience managing cross-functional projects and initiatives.
Experience with Microsoft platforms (Word, Excel, PowerPoint, Visio & Teams), and HR people platforms (Workday a plus).
Experience in change management.
Strong analytical skills with the ability to interpret HR metrics and trends.