Quarry Automation Account Manager

Role Overview

• Supports the development of quarry surface command technology recommendations and commercial proposals.
• Participates on behalf of and commits Caterpillar in direct sales negotiations.
• Provides input to product business units concerning new product development, new product requirements, anti-competitive strategies, and pricing.
• Establishes pricing strategies and is partially accountable for profitability.
• Maintains coverage of key quarry customers.
• Participates in site evaluation of customers' mine sites related to Command for Hauling and develop solutions to improve customers' operations efficiencies, and cost-per-ton.
• Evaluates product performance on customers' sites and recommend ways to improve customers' operations, efficiencies, and cost-per-ton.
• Spearheads the introduction of new quarry & mining products, services, and technologies.

Requirements

• Bachelor's degree in engineering or equivalent experience
• Experience in supporting quarry operations to improve productivity and lower operating cost
• Industry Knowledge: Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.
• Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
• Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
• Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
• Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.
• Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
• Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.
• Account Management: Knowledge of account management; ability to manage day-to-day activities, providing services and support to existing clients.
• Knowledge of Cat MineStar Solutions Command products, product applications, and the Dealer’s role in selling and supporting MineStar Solutions, as well as their business practices.
• Alternative to the above – Extensive knowledge of Mining Automation solutions, products, product applications.

Benefits

• Travel: up to 50%
• Domestic relocation assistance may be available