Supports the development of quarry surface command technology recommendations and commercial proposals.
Participates on behalf of and commits Caterpillar in direct sales negotiations.
Provides input to product business units concerning new product development, new product requirements, anti-competitive strategies, and pricing.
Establishes pricing strategies and is partially accountable for profitability.
Maintains coverage of key quarry customers.
Participates in site evaluation of customers' mine sites related to Command for Hauling and develop solutions to improve customers' operations efficiencies, and cost-per-ton.
Evaluates product performance on customers' sites and recommend ways to improve customers' operations, efficiencies, and cost-per-ton.
Spearheads the introduction of new quarry & mining products, services, and technologies.
Requirements
Bachelor's degree in engineering or equivalent experience
Experience in supporting quarry operations to improve productivity and lower operating cost
Industry Knowledge: Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.
Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.
Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.
Account Management: Knowledge of account management; ability to manage day-to-day activities, providing services and support to existing clients.
Knowledge of Cat MineStar Solutions Command products, product applications, and the Dealer’s role in selling and supporting MineStar Solutions, as well as their business practices.
Alternative to the above – Extensive knowledge of Mining Automation solutions, products, product applications.