Key skills
TypeScriptAICommunicationSales
About this role
Role Overview
- Advocate For Customers: Act as the voice of the customer within the organization.
- Manage Customer Requirements: Serve as project manager for any new feature development.
- Be a Legion Expert: Develop hands-on technical knowledge of Legion’s product.
- Lead Customer Onboarding: Train customers on how to use the platform.
- Demonstrate Value: Work with customers to understand what really matters to them.
- Build High-Quality Relationships: Develop relationships with multiple levels of customer stakeholders.
- Ensure Renewals: Work closely with the sales teams to identify best path to renew and expand customers.
- Provide Feedback: Proactively gather customer feedback and insights.
- Manage Issues: Collaborate with engineering to ensure timely resolution to customer issues.
Requirements
- SECRET or TS/SCI Security Clearance.
- Significant experience as a CSM or AM working with the government.
- Willingness to travel.
- Experience with a technical product.
- Exceptional communication skills.
- Proven ability to collaborate.
- Understanding of AI technologies.
Tech Stack
- TypeScript
Benefits
- Equal employment opportunities