Ensure effective engagement with Nutrien’s top Corporate Managed Services Strategic Partners, striving to improve service quality while constantly aligning to Nutrien’s strategic goals and operational requirements.
Manage primary service partner agreements within finance and HR by representing Nutrien’s best interest and managing from a contractual, commercial, performance, risk and relationship perspective.
Negotiate existing Agreements or SoWs, collaborating in partnership with procurement.
Conduct contract change process, collaborating with stakeholders to collect information and ensure that terms are beneficial to Nutrien.
Ensure invoice amounts are paid in accordance to the Terms within each contractual Agreement which includes reviewing performance credits, penalties, fixed and variable fee charges.
Monitor and report on Service Level Agreements, Operating Level Agreements and Key Performance Indicators (SLAs/OLAs/KPIs).
Independently develop tracking mechanism to continuously track and update performance metrics.
Manage contract risks and overarching vendor risks including the ongoing coordination, development and follow-up on vendor specific Business Continuity plans.
Act as a liaison between Nutrien customers and Strategic Partners for issues related to governance, issue management, performance management and risks.
Develop and formalize processes, frameworks and documents to standardize and effectively run Software Asset Management activities.

Degree in Finance/Accounting/Computer Science or a related field of study preferred.
5–8+ years in vendor or contract management with a focus on IT vendors, either hardware or software.
Experience managing Tier 1 vendors would be an asset.
Hands-on experience with licenses, compliance, audits, and renewals.
Experience in a complex enterprise environment (hybrid, cloud, SaaS).
Ability and comfort to speak, facilitate, and communicate with all corporate levels and teams, from staff to executive, internal customers, IT, and vendors in a global and multi-cultural environment.
Experience and ability to prioritize and work under pressure.
Experience and ability to analyze and draw conclusions and actions from data (e.g., confirm compliance or identify non-compliance).
Basic administrative and project management experience.

Senior Analyst, Strategic Partnerships – Vendor Management

Key skills