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Technical Support Analyst at TELUS | JobVerse
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Technical Support Analyst
TELUS
Remote
Website
LinkedIn
Technical Support Analyst
United Kingdom
Full Time
12 hours ago
H1B Sponsor
Apply Now
Key skills
Java
SMTP
Mentoring
About this role
Role Overview
Analysing & triaging customer issues
Reading and understanding Interlok™ configuration and XSLT mappings
Maintaining a high degree of customer service
Proactive monitoring of systems
Debugging and analysing log files
Requirements
1+ years experience in customer support or technical support
Understanding of middleware integration solutions
Debugging Java stack traces and analysing log files
Knowledge of protocols such as AS2, SFTP, X400, SMTP
Proactive and motivated to build a career in a fast-paced environment
Tech Stack
Java
SMTP
Benefits
Structured onboarding and mentoring provided
Apply Now
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