Marketing Operations Specialist

Role Overview

• Enable the MarComms team to operate efficiently and confidently by leading tooling support, strengthening core operational systems, and providing high-quality project management
• Manage and improve a portfolio of operational tools for media relations and reporting
• Support the transition to automated tracking and reporting through coordination and documentation
• Organize foundational MarComms systems including onboarding materials and documentation hygiene
• Coordinate cross-functional projects with clear timelines and stakeholder involvement

Requirements

• 3-5 years of experience in operations, program management, marketing operations or a similar role
• Experience using Meltwater Explore, Engage, and Klear required
• Demonstrated experience managing operational tools (e.g., onboarding teams to tools, maintaining systems, creating documentation, improving workflows)
• Experience supporting reporting workflows, dashboards or operational system transitions preferred
• Proven experience managing cross-functional projects with multiple stakeholders
• Experience maintaining documentation systems (e.g., Confluence or similar knowledge bases)
• Experience working within marketing, communications or growth-oriented teams preferred.

Benefits

• Benefits and perks vary based on location.