Support employee relations matters including investigations, documentation, coaching conversations, and follow-ups
Partner with People & Culture leadership on performance improvement processes (PIPs), including documentation, meeting coordination, and ongoing tracking
Participate in employee meetings related to employee relations matters as needed
Ensure employee relations issues are handled consistently, timely, and with appropriate documentation
Partner with external employment counsel as needed by supporting information gathering, documentation, and follow-up in coordination with People & Culture leadership
Conduct employee exit interviews and synthesize insights and trends
Partner with People & Culture leadership to identify themes, risks, and opportunities based on exit data
Support offboarding processes to ensure a smooth, respectful, and compliant employee experience
Assist with drafting, updating, and maintaining HR policies and employee handbook content
Provide general HR guidance to employees and managers on policies, procedures, and HR programs
Collect and analyze employee data and trends (e.g., attrition, exit themes, engagement insights) to help proactively identify risks and inform People & Culture decisions
Requirements
Bachelor’s degree in Human Resources, Business, or a related field required
3–6 years of progressive HR Generalist or Employee Relations experience
Hands-on experience supporting employee relations matters, including investigations, documentation, and sensitive employee conversations
Experience supporting performance improvement processes (PIPs), including documentation and follow-up
Strong written communication and documentation skills
Working knowledge of U.S. employment laws and HR best practices, including multi-state requirements; experience supporting Canada and APAC employment practices a plus
Ability to exercise discretion and sound judgment when handling confidential information
Comfortable managing competing priorities in a fast-paced environment