Director of Specialist Sales

Role Overview

• Directs collaborative sales efforts to meet or exceed quotas for specialized product lines, often working alongside sales account managers.
• Acts as the subject matter expert, training sales staff and customer service representatives on product features, benefits, and demonstrations.
• Collaborates with marketing, editorial, and account management team to develop market-specific strategies, identify customer needs, and refine product positioning.
• Engages directly with clients to understand requirements, resolve technical issues, and demonstrate product value.
• Monitors key performance indicators (KPIs) to measure revenue achievement and optimize sales efforts and processes

Requirements

• Deep knowledge of academic eBook products and offerings
• Proven experience of developing proposals and strategies that deliver commercial return in a given market
• Demonstrated history of sales experience with accountability and effective revitalization of an existing customer base
• Knowledge or of the academic research and/or the higher education sectors
• Significant team leadership/ mentorship experience
• A demonstrated history of seeing ‘big picture’ trends and changes in a sector to identify attractive market segments and key sources of competitive advantage, is desirable but not essential
• Proven ability to plan and manage projects, and budgets
• Demonstrated history of building alignment between product, marketing and subject matter experts within an organization, as well as a demonstrated capacity for effectively interacting with external stakeholders
• Demonstrated history of successfully interacting with senior executives, explaining to them business options and facilitating decisions
• Demonstrated history of disciplined, data-driven sales strategy development and decision making
• Line management experience

Benefits

• Paid sick time
• Ample paid time off
• 3 additional discretionary days for Christmas each year
• Paid parental leave
• Medical & vision benefits
• 4 volunteering days per year
• 401(k) match
• Flexible working schedule
• Seasonal social and charitable events
• Training and development