Responsible for the implementation of Blue Yonder Category Management
Handle the implementation and provide a solution to technical/functional issues
Maintenance & support during the Implementation phase of the customer project
Consulting with customers regarding maintenance of software systems
Assists in resolution of problems escalated by the customer or other associates
Review existing application set up and resolve customer reported issues
Provide coverage for Catman customers
Handle all batch failures and assist team members in executing various activities

3-5 years of work experience
Experience with working on Azure & understands Azure landscape to Implement the product architecture effectively.
Proficient in Oracle SQL, PL/SQL, and Shell scripting.
Good understanding on the Control-m & other CLM/BL tools.
Strong analytical skills and problem-solving skills.
Good knowledge of Oracle RBDMS concepts.
Familiarity with the basic network terminologies.
Ability to provide 24/7 coverage for Catman customers.
Knowledge of any defect management tool will be an added advantage.
Communication with good English language skills both verbal and written.
Excellent organization and technical documentation skills.

Support Engineer 2 – BY Category Management, SQL, Azure

Key skills