Senior Network Engineer

Role Overview

• Provide mentorship and guidance for junior network administrators and engineers
• Team lead for implementing complex and routine short and long range projects related to network systems, software, hardware, upgrades and infrastructure
• Day to day administration and maintenance of bank local and wide area network infrastructure, including network equipment, software, circuits
• Administrative duties related to the VoIP communications infrastructure and associated systems, including phones, voice recordings, call center software, and other collaboration tools
• Conduct network and systems upgrades, including switches, routers, servers, phones, battery backups, and other network related equipment
• Schedules network maintenance and server downtime to be performed during off-peak hours
• Properly notifies users and affected vendors of any scheduled outages via standard Change Management processes
• Reacts and responds to outages in a timely manner, providing excellent transparency and flow of communication while troubleshooting and/or escalating appropriately
• Develops and maintains technical documentation for the department
• Tracks and maintains inventories for software, hardware, and other equipment
• Conducts regular disaster recovery and business continuity tests
• On Call duty rotations
• Provides high level technology support, serving as an escalation path for peer technology groups such as the help-desk and application support teams, if and when they encounter issues beyond their means or outside the scope of their responsibility
• Occasional in-state travel required and occasional evenings and weekends
• Regular and consistent attendance is an essential function of the position

Requirements

• 6 plus years of experience as a Network Administrator\Engineer or related IT field
• Cisco Routing and switching, including configuration and troubleshooting of routers and switches, understanding of EIGRP or OSPF routing protocols, familiarity with VPN tunneling
• Advanced understanding of networking fundamentals and the OSI model
• Ethernet cabling, termination, and advanced understanding of structured cabling design
• Understanding of wireless networks, site surveys
• Basic understanding of project management and coordination
• Ability to troubleshoot problems and implement effective solutions
• Excellent written and verbal communication skills

Tech Stack

• Switching
• VoIP

Benefits

• Health insurance
• Retirement plans
• Paid time off
• Professional development