IT OnBase Systems Administrator

Role Overview

• Serve as the primary administrator and technical owner of the OnBase ECM platform, supporting operations and manufacturing-related business processes
• Configure and maintain OnBase components including document types, keywords, security groups, user roles, workflows, life cycles, and records retention
• Design, develop, and maintain OnBase workflows, forms, and automation to improve efficiency, standardization, and continuous improvement across customer experience, operations, and office/administration teams
• Collaborate with other Systems Administrators and the D&IT Help Desk to support run-the-business operations, including tier 3 incident response, root cause analysis, and system outages related to OnBase
• Ensure the security, availability, and compliance of OnBase and supporting infrastructure by implementing industry best practices for access control, auditing, privacy, and regulatory requirements
• Manage OnBase upgrades, patches, and platform enhancements in coordination with D&IT change management processes
• Support and maintain integrations between OnBase and other enterprise systems (e.g., ERP, Partner Portal, line-of-business applications, file shares, and email)
• Participate in planning and execution of OnBase platform roadmap and long-term strategy in partnership with functional leaders and end users
• Develop and maintain technical documentation, system architecture diagrams, standard operating procedures, and end-user guidance related to OnBase
• Manage relationships with OnBase vendors, consultants, and third-party support providers
• Provide training, guidance, and best practices to business users and D&IT staff leveraging OnBase solutions
• Perform other duties as assigned

Requirements

• Bachelor’s Degree in Computer Science, Information Systems, or a related field
• 5+ years of relevant hands-on OnBase application administration experience, including workflows, security, and system configuration
• Experience with ECM, document management, workflow automation, and records management platforms
• Relevant hardware, software, and OnBase/Hyland certifications
• Understanding of Active Directory, Microsoft/Office 365, and Azure AD integration concepts
• Experience with Atlassian tools (Jira Service Management, Confluence) preferred

Tech Stack

• Azure
• ERP

Benefits

• $0 Health Insurance Premium for Employee-Only Coverage (Plus low-cost premiums for other coverage levels!)
• 4% Retirement Match with Profit Sharing
• Generous Paid Time Off (Vacation, Holiday, Parental, Volunteer, and Sick)
• Dental, Vision, Disability and Life Insurance
• Use of Company Owned Resort in Hayward, WI
• Tuition Reimbursement Program