Lead large teams, groom, and enable career progression while encouraging Genpact culture (CI2).
Achieve/ exceed retention targets.
Handle the delivery of outsourced services HRO to ensure customer centricity, customer happiness and increased revenue through client up-sell.
Collaborate and work globally with other Genpact business leaders and functional leaders to build and commercialize existing and new product offerings.
Sound domain knowledge in all HRO aspects such as hire to retire cycle activities and payroll with the ability to draw linkages across all sub processes.
Demonstrate lean six sigma framework to drive continuous performance improvement and drive transformation agenda.
Actively work with other leaders and internal team members in identifying and implementing the process standardization, simplification and automation opportunities, and act as a mentor/support for the teams.
Must be able to work with cross functional teams like Operations, GPO, Digital team, Transformation team, Transitions team, HR, recruitment etc.
Pro-active, ability to trouble shoot, work through organizational change scenarios.
Implement appropriate mechanisms to identify, understand and intensify performance gaps and/ or performance breakthroughs.

Full professional knowledge of English, min. C1
Bachelor's degree or equivalent experience.
Should be Analytically & Academically sound
Prior work experience
Excellent Leadership skills.
Relevant years of People Leader experience
People Management – Coaching and Mentoring skills; proven experience in leading teams of or above 50 people;
Demonstrated experience in resource management, team performance management, recruitment, and training
Proficient in using the MS Office package especially with MS Excel, PowerPoint, Outlook
Excellent communication & presentation skills
Relevant HRO domain experience for the position applied for and relevant years of ERP experience / ERP implementation is mandatory.

Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
Make an impact – Drive change for global enterprises and solve business challenges that matter
Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness
built on a foundation of integrity and inclusion
allow your ideas to fuel progress

Assistant Vice President, HR

Key skills