Major Litigation Unit Claims Consultant

Role Overview

• Manages an inventory of highly complex commercial claims with large exposures that require a high degree of technical expertise and coordination
• Ensures exceptional customer service by managing all aspects of the claim
• Verifies coverage and establishes timely and adequate reserves
• Leads focused investigation to determine compensability, liability and covered damages
• Collaborates with internal and external business partners to develop, own and execute a claim resolution strategy
• Establishes and manages claim budgets by achieving timely claim resolution
• Realizes and addresses subrogation/salvage opportunities or potential fraud occurrences
• Keeps leadership informed of significant risks and losses
• Maintains subject matter expertise and ensures compliance with state/local regulatory requirements
• Mentors, guides, develops and delivers training to less experienced Claim Professionals.

Requirements

• Bachelor's Degree or equivalent experience
• Typically a minimum six years of relevant experience, preferably in claim handling
• Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire where applicable
• Prior negotiation experience
• Professional designations preferred (e.g. CPCU)

Benefits

• CNA offers a comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, financial, emotional and social wellbeing goals.