About this role
Role Overview
- You will serve as the critical starting line to ensure our foundational links are established correctly and efficiently, aligned to both our SOWs and customer requirements to achieve the highest quality links for our customers.
- Accurately map products into their correct categories, attributes, and internal schemas in alignment with scope of work (SOW) guidelines and client expectations.
- Meet or exceed baseline productivity targets while maintaining a minimum of 95% accuracy.
- Take ownership of assigned mapping queues, identifying and resolving anomalies or inconsistencies in product data.
- Collaborate cross-functionally with other operational teams to refine mapping rules and improve user-facing tools.
Requirements
- Accurately map products into their correct categories, attributes, and internal schemas in alignment with scope of work (SOW) guidelines and client expectations.
- Meet or exceed baseline productivity targets while maintaining a minimum of 95% accuracy.
- Take ownership of assigned mapping queues, identifying and resolving anomalies or inconsistencies in product data.
- Submit clear, well-documented support tickets for system or workflow issues and actively track them through resolution.
- Interpret product names and descriptions—often vague or incomplete—to determine proper placement in Engage3’s taxonomies and linking projects.
- Identify common product traits and differentiate subtle variations across branded and private-label items.
- Collaborate cross-functionally with other operational teams to refine mapping rules and improve user-facing tools.
- Provide thoughtful input into best practices for mapping logic and efficiency improvements.
Benefits
- Complete relevant training through Udemy or other company-approved learning platforms to enhance classification and domain knowledge.
- Abide by all company policies and procedures.
- Drive a culture at every level that demonstrates that despite our differences between departments, we are all on the same unified team.
- Demonstrate our core company values at all times.