Build strong relationships across Product, Engineering and Data
Develop a deep understanding of Payments end-to-end, from transaction flows to failure points and operational edge cases
Define and embed clear, trusted metrics, identifying and resolving gaps in tracking and reporting
Structure ambiguous performance questions into clear analytical approaches and actionable insight
Analyse complex transactional data to surface risks, opportunities and drivers of change
Partner with Product Managers to shape roadmaps, design and evaluate experiments, and model the commercial impact of product changes
Quantify trade-offs between customer experience, cost efficiency and operational risk
Deliver high-quality dashboards, diagnostics and deep-dives that directly inform decision-making
Own analytical projects end-to-end and proactively identify where analytics can create additional value
Act as the go-to expert for Payments data within the tribe

Ability to bring both rigour and curiosity, enjoying the challenge of turning complex data into clear, decision-driving insight
Strong SQL skills, with experience working on large, complex datasets
Experience using BI tools such as Tableau, Looker or Power BI; Python is a bonus
Experience working in a data-led, fast-paced environment (e.g. fintech, banking, consulting or a high-growth start-up)
A strong quantitative background combined with excellent attention to detail and sound judgement
Comfortable operating autonomously and prioritising effectively in ambiguous environments
Able to translate complex analysis into clear, decision-driving insight
Strong stakeholder management skills, with the ability to influence constructively and respectfully
Clear and concise communicator, focused on implications and action
Organised and thoughtful in documentation and reproducibility
Motivated to continuously improve and deepen domain expertise
Nice to have:
Experience working with payments, transactional or ledger-style data

Senior Product Analyst, Payments

Key skills