Travel Sales Manager

Role Overview

• Being the first contact for our clients via phone (number provided), via email or via our CRM.
• Design beautiful custom itineraries and provide quotations.
• Develop strong customer relations through frequent communication, professional, courteous and ethical interpersonal interactions.
• Conduct research, surveys and personal investigation in order to effectively capitalize on our USP and at the same time evaluate competitor’s weaknesses and capabilities.
• Assists in ensuring that customers are 100% satisfied with their travel experience.
• Report to, and work/collaborate with the owner and the Marketing department on sales Action Items, strategies, day to day sales progress, marketing items, among other related items.
• Maintain well-documented, accurate, organized and up-to-date info in our CRM in order to service the client in the most expedient, organized and knowledgeable manner.

Requirements

• Autonomous and highly organized.
• Attention to details.
• Proactively provide solutions to optimise and streamline processes.
• Natural Problem solver.
• 3 to 5 years’ experience in Sales, preferably in Travel.
• Helpful / positive presence.
• Strong organizational, analytical, and communication skills to translate problems into solutions and functional plans.
• Strong written and verbal communication skills.
• Excellent English.
• Other languages would be considered as a plus.
• If you are a skier or hiker will be considered a plus.
• Wealthy knowledge of Switzerland and Europe is a big plus.
• If you know SalesForce will be considered a plus.

Benefits

• Contract duration: unlimited
• 100% position starting as soon as possible.
• Opportunity to work in a small and friendly environment where everyone makes the difference.
• Opportunity to grow fast in a small and positive environment.
• Access to discounted hotel bookings.
• Opportunity to join our day and multi day trips in Europe.