Key skills
SalesforceCRMCommunicationSales
About this role
Role Overview
- Being the first contact for our clients via phone (number provided), via email or via our CRM
- Design beautiful custom itineraries and provide quotations
- Develop strong customer relations through frequent communication, professional, courteous and ethical interpersonal interactions
- Conduct research, surveys and personal investigation in order to effectively capitalize on our USP and at the same time evaluate competitor’s weaknesses and capabilities
- Assists in ensuring that customers are 100% satisfied with their travel experience
- Report to, and work/collaborate with the owner and the Marketing department on sales Action Items, strategies, day to day sales progress, marketing items, among other related items
- Maintain well-documented, accurate, organized and up-to-date info in our CRM in order to service the client in the most expedient, organized and knowledgeable manner
Requirements
- Autonomous and highly organized
- Attention to details
- Proactively provide solutions to optimise and streamline processes
- Natural Problem solver
- 3 to 5 years’ experience in Sales, preferably in Travel
- Helpful / positive presence
- Strong organizational, analytical, and communication skills to translate problems into solutions and functional plans
- Strong written and verbal communication skills
- Excellent English
- Other languages would be considered as a plus
- If you are a skier or hiker will be considered a plus
- Wealthy knowledge of Switzerland and Europe is a big plus
- If you know SalesForce will be considered a plus
Benefits
- Contract duration: unlimited
- 100% position starting as soon as possible
- Be part of an exciting adventure and an interdisciplinary team with highly motivated people
- Paid time off
- Bonus pay
- Access to discounted hotel bookings
- Opportunity to join our day and multi day trips in Europe