Receive calls from customers to provide information and sales support
Share the personal medical alert service and educate customers on its importance
Build rapport and establish relationships with customers
Listen to customer needs and provide solutions
Communicate clearly and follow up with clients
Collaborate in a team environment to enhance sales strategies
Participate in training and development programs to improve sales skills
Meet and exceed sales targets and performance goals

Must be at least 18 years of age
High school diploma or equivalent preferred
Sales experience and/or call center environment experience
Strong communication skills (verbal, written, and interpersonal)
Ability to multitask, prioritize, and manage time
Self manage break times and clock ins
Prolonged Speaking; ability to speak vocally with customers for the duration of shift
Use of a computer/screen and typing for duration of shift
Use of a headset for duration of shift
Type accurately and effectively while simultaneously conversing with customers and working on multiple screens at once
Ability to understand and utilize various written materials while simultaneously navigating multiple screens/fields
Ability to move between scripts based on customer responses
Implement coaching and training sessions
Implement changes to script and/or procedures
Follow instructions during group events and training sessions

Call Center Sales, Evening Shifts

Key skills