Talent Acquisition Operations Manager

Role Overview

• Own the administration of Ashby (inBeat ATS) and Loxo (AAG CRM/ATS) — configuration, workflows, permissions, and data hygiene
• Maintain data integrity across both platforms, ensuring accurate candidate records, pipeline stages, and requisition data
• Provide first-line technical support for any ATS/CRM issues or permissions updates
• Identify and implement process optimisations through automation and workflow improvements
• Build and maintain functional reports and dashboards in Ashby & Loxo on fortnightly, monthly, and quarterly cadences
• Create recruitment metrics covering pipeline health, time-to-fill, source effectiveness, and funnel conversion
• Deliver executive dashboards for leadership visibility into hiring progress
• Develop comprehensive Sourcing Strategy Workbooks for every new role briefed into the TA team
• Include Boolean filters, target company lists, EVP-driven messaging templates, and screening frameworks
• Maintain a template library for recurring role types to accelerate future searches
• Coordinate interview scheduling systems for high-priority roles across the Group of Companies
• Manage the complex systems for multi-stakeholder panels, calendar alignment, and candidate communications
• Track interview completion and ensure data from feedback and interviewers is usefully tracked for improvements
• Set up and maintain Slack channels for hiring managers, interviewers, and stakeholders on active searches
• Keep our Vacancy Tracker and Job Description folders 100% up to date in Notion
• Create, Document & Implement processes, maintaining the TA team's knowledge base
• Support the Head of Talent on employer branding and recruitment marketing initiatives
• Assist with careers page content, social media, and recruitment campaigns
• Coordinate logistics for employer brand events and gather brand assets

Requirements

• 3-5 years of experience in recruitment coordination, TA operations, or People operations
• ATS/CRM administration experience — ideally with Ashby, Loxo, Greenhouse, or Lever
• Notion proficiency (or similar documentation tools) — you'll live in here
• Advanced spreadsheet skills — you can build reports, pivot tables, and analyse data with ease
• Exceptional organisational skills — you thrive on managing multiple priorities without dropping balls
• Obsessive attention to detail — data accuracy matters to you
• Clear communication — you can coordinate across teams and keep everyone informed
• Tech-savvy — you pick up new systems quickly and enjoy optimising how things work

Benefits

• Unlimited Time Off & Sick Days
• Flexible working hours
• Fully remote (with the possibility to work from anywhere)
• Global team pods & Meetups (meet & work with creatives from all around the world)
• High opportunity for growth!