Platform Partnerships Manager

Role Overview

• Drive & Grow Strategic Platform Partnerships
• Build and manage partnership plans across primary ticketing providers and other strategic distribution platforms across the US and other core markets
• Own ongoing strategic relationships with key partner stakeholders
• Define joint goals, success metrics and review cadence, ensuring partnerships consistently deliver commercial impact
• Identify underperformance and implement clear action plans to improve results
• Proactively surface new partnership opportunities across ticketing, marketing, fan engagement and discovery platforms
• Orchestrate Integration & Launch Success
• Oversee the rollout of partner integrations, ensuring clear scope, timelines and accountability across internal and external teams
• Work closely with Product and Integration teams to align commercial requirements with technical delivery
• Coordinate go-live readiness and ensure integrations translate into adoption, referrals and measurable outcomes
• Partner with Commercial teams to Drive Activation
• Operate as a shared growth engine with regional Commercial teams, aligning on pipeline prioritisation, launch strategy and partner activation
• Support joint enablement initiatives, including training, playbooks and activation workflows
• Maintain a strong feedback loop between partners, Commercial teams and internal teams to continuously improve performance
• Build Scalable Partnership Programs
• Design clear referral and activation motions that partner teams can easily follow
• Develop practical enablement resources that reduce friction and increase partner-led growth
• Use performance data and qualitative insights to iterate and refine partnership models over time

Requirements

• Proven experience building and managing programmatic partnerships
• Comfortable designing systems, not just managing relationships
• Proven ability to manage and grow partner relationships end-to-end
• from onboarding and integration through to activation and performance optimization
• Able to work cross-functionally and keep multiple stakeholders aligned
• Strong commercial instincts, with the ability to define success metrics, identify growth levers, and translate partnerships into measurable revenue impact
• Clear, confident communicator who can influence internal teams and external partners alike
• Curious, adaptable and comfortable operating with autonomy while staying aligned to global strategy
• Data-literate and outcomes-focused
• able to interpret performance signals and continuously improve how partnerships operate

Benefits

• You'll get an extra personal day off every month, affectionately known as TDOs (Tixel Day Off)
• We offer a monthly ticket allowance because live gigs are awesome and we want you testing the product as much as possible
• We will invest in your development with access to a ‘level-up’ allowance and make it our priority to help you achieve your career objectives