understands organizational objectives and makes decisions that align with Company priorities
takes ownership and is committed to delivering results
creates personal sales and clienteling strategies in partnership with the management team
creates short
and long-term strategies to achieve personal metrics and performance goals
represents Coach as a brand ambassador
demonstrates Coach’s Selling and Service expectations at all times
builds credibility and trust as a personal fashion advisor
provides in-depth product knowledge
remains aware and is clearly able to communicate current pricing and promotional strategy to customers
discusses product features and builds the sale by leveraging cross-selling skills and abilities

1-3 years of previous sales experience, preferably in a luxury retail service environment
current knowledge of fashion trends and competition in the marketplace
high school diploma or equivalent; college degree preferred
knowledge of cash register systems
basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet)
ability to execute at a fast pace
ability to communicate effectively with customers and team
ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required
ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds

Sales Associate II

Key skills