Regional Partner Relations Lead – EMEA

Role Overview

• Own and nurture relationships with key regional partners (e.g., processors such as Fawry, Capitec, Paystack, PayU and similar players) and relevant new payment method regulators, becoming dLocal’s “face in the market”.
• Translate global strategy into local execution: jointly define and run joint business plans with priority partners to unlock TPV, improve economics, and strengthen our product capabilities.
• Drive partner performance and resilience: monitor health (conversion, uptime, SLAs, costs), coordinate incident follow-up, and push for redundancy and new capabilities where needed.
• Bridge external stakeholders and internal teams (Product, Ops, Finance, Fraud, Compliance, Legal, Public Affairs) so that commercial opportunities and regulatory changes turn into concrete, on-time deliveries.
• Anticipate and shape regulatory and scheme agendas in the region, working hand-in-hand with regulators, card schemes and industry forums where relevant.

Requirements

• 8–12+ years in payments / fintech / banking / card schemes, with a focus on partnerships, business development, or strategic account management.
• Proven track record owning senior relationships with major banks / wallets / processors or card schemes (Visa, Mastercard, etc.) or regulators / central banks / public authorities in financial services.
• Hands-on experience working on joint initiatives across commercial, product, operations and compliance (e.g., new payment methods, cross-border corridors, regulatory-driven launches).
• Strong relationship builder and influencer, comfortable with C-level discussions and detailed operational follow-up.
• Structured, analytical mindset: able to work with TPV, conversion, cost and margin data to define priorities and quantify impact.
• Excellent communicator (written and verbal) in English; additional regional languages are a plus (Arabic, French, Portuguese, etc. depending on region).
• High ownership and bias to action: moves from problem to plan to execution, and is comfortable dealing with ambiguity and incomplete information.
• Ability to navigate complex organizations (internally and externally), aligning diverse stakeholders towards clear, measurable outcomes.
• Nice to have: Experience working with, or within, large global merchants, networks, or PSPs. Exposure to BNPL, wallets, RTP, and alternative payment methods strategies in emerging markets. Prior experience interacting with African or Asian regulators, central banks or industry associations.

Benefits

• Flexibility: we have flexible schedules and we are driven by performance.
• Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity.
• Referral bonus program: our internal talents are the best recruiters
• refer someone ideal for a role and get rewarded.
• Learning & development: get access to a Premium Coursera subscription.
• Language classes: we provide free English, Spanish, or Portuguese classes.
• Social budget: you'll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections!
• dLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team? We’ve got your back!