Manage strategic, named accounts and execute growth plans across the Central Region.
Identify and develop new business opportunities for service agreements, CrossLab digital solutions, and custom service offerings.
Lead strategic selling efforts, including deal planning, competitive positioning, and account penetration across multi-level customer stakeholders.
Build strong executive-level relationships to foster long-term partnerships and drive ongoing business growth.
Proactively assess customer needs, positioning Agilent’s service value proposition to deliver financial, operational, and compliance benefits.
Serve as a key contributor to regional strategy by collaborating with inside/outside sales, Service Delivery, CoPC, Credit/Collections, and other internal teams.
Maintain high levels of customer satisfaction through continuous engagement and alignment with service delivery teams.
Develop and refine lead-generation plans while managing a robust pipeline to achieve sales quotas and territory growth targets.
Lead cross-functional initiatives and projects requiring coordination across multiple teams, functions, and business groups.
Solve a broad range of customer and business challenges with creativity, independence, and sound judgment.

Bachelor’s or Master’s degree required; degrees in science or business strongly preferred.
4+ years of successful sales and account management experience, preferably within Life Sciences, analytical instrumentation, or solution sales.
Demonstrated success in solutions-based selling to major accounts, with strong negotiation and deal-closing skills.
Ability to clearly articulate the financial and operational value of service and support solutions.
Excellent communication skills (written and verbal), with strong presentation, organizational, and planning capabilities.
Proven business development experience and a strong track record of meeting or exceeding quota.
Experience with project management and leading cross-functional initiatives.
Ability to work independently while demonstrating strong leadership in a global matrix environment.
Solid understanding of analytical instrumentation and service business models preferred.

Central Territory Service Account Manager

Key skills