Gather requirements through the entire delivery and operational lifecycle, including defining and managing scope, requirements elicitation, analysis and documentation, and associated prioritisation activities.
Model business processes and identify opportunities for process improvements.
Conduct data modelling and mapping to support detailed analysis and enable effective solution design.
Identify risks, issues, and benefits of existing and proposed solutions and outline business impacts.
Validate systems, products, platforms and services against requirements, experience goals, metrics, and targets.
Identify, analyse and engage a range of stakeholders to influence their decisions and actions for mutual benefit, including resolving problems and issues, managing resolutions, and implementing stakeholder engagement and communications plans.
Simplify information and decipher technical jargon so it is easily understood by non-technical audiences.
Support and drive the testing and implementation of solutions.
Facilitate business transitions and help establish change and improvements.
Create and maintain documentation regarding various projects, processes, and operations.
Ensure all business analysis deliverables produced are of a high quality and adhere to organisational and industry standards.
Support and guide less experienced business analysts by providing advice, sharing best practices, and assisting in their skill development

Senior Business Analyst

Key skills