Define, implement, and optimize processes to streamline our product development lifecycle, increasing team efficiency and capacity.
Drive continuous improvements in the engagement models between product, engineering, and business stakeholder teams.
Develop comprehensive product rollout plans and manage their implementation.
Track and analyze core business metrics related to product performance.
Identify and advocate for key business insights to inform product enhancements.
Lead and manage Beta programs for new product testing, ensuring rigorous testing protocols and effective feedback loops with customers.
Coordinate with key partners across the company to prepare for new product launches and maximize their impact.
Support Enterprise trials, proactively identifying opportunity areas and coordinating solutions across various levels and functions within the business.

6+ years of experience organizing strategic initiatives for technical orgs.
Proven track record of process optimization and new product development.
Expertise in data analysis and manipulation using SQL or BI tools.
Detail-oriented with exceptional written and verbal communication skills.
A dedicated team player who excels at enabling others to perform at their best.
A passion for engaging with and learning from customers.
A self-starter with a high level of motivation to exceed expectations.
Proven experience in driving projects end-to-end and fostering collaboration across organizations at all levels.
Experience working effectively with remote or offshore teams.

Senior Product Operations Manager

Key skills