Build and maintain strong, long-term relationships with restaurant Partners, through consistent and proactive communication
Understand Partners' business goals and challenges to provide strategic guidance and support
Manipulate and analyse data to drive operational excellence, growth and profitability, both for your Partners and for Glovo
Drive rapid revenue growth through smart promotions, high-impact marketing activations, and menu optimization
Take ownership of partner revenue performance, driving measurable growth
Collaborate with internal teams to develop and implement customised solutions to meet Partners' needs, including Marketing, Operations, Finance and Customer Service
Take full ownership of the partner onboarding process in the App — from store setup to supporting their first days on Glovo — with a focus on operations, marketing, and sales

2+ years of experience in high-performance account management or business consultancy
Preferably in FMCG, food-hospitality, or on-demand delivery industry
Bachelor in Business Administration, Marketing, Industrial Engineering or is a plus
Good knowledge of internal tools such as Google suite
Salesforce is a plus
Native level of Montenegrin is required as proficiency in English

Account Manager

Key skills