Lead, develop, and manage a team of HR Business Partner Specialists supporting multiple business units.
Advice and counsel, interpretation, direction, clarification and guidance on the full range of HR policies, practices, programs, and issues.
Labor agreement interpretation support.
Primary contact to investigate HR inquiries from business unit clients, union representatives, and HR partners.
Small to medium project management to standardize, optimize, and improve efficiency of employee services operations.
Establish and monitor key performance indicators (KPIs) and service level agreements (SLAs) to measure operational success.
Design and deliver comprehensive training programs for HR Business Partner Specialist and the broader Client Partnership Organization.

Bachelor's degree in Human Resources, Business Administration, or related field; Master's degree preferred.
5 – 7 years required, 10+ years desired of progressive HR experience with at least 5 years in senior HRBP or HR leadership roles.
3+ years of experience managing teams of HR professionals.
Proven track record in process improvement, standardization, and operational excellence.
Proficiency in HRIS systems, data analytics, and reporting tools.
Knowledge of employment law and compliance requirements.
Experience with process mapping, workflow optimization, and standard operating procedures.

Director, HRBP Specialist

Key skills