Key skills
Communication
About this role
Role Overview
- Responsible for clients’ employee benefit experience, accountable for developing and executing the benefit section of the Game Plan and ensuring service standards are met
- Directs/Mentors/Coaches Associate Account Managers (AAM) supporting the assigned employee benefit client
- Acts as an ambassador with vendors and carriers promoting positive working relationships
- Creates client renewal strategy and ensures that it is successfully executed by the team
- Directs client benefit communication needs including wellness programs and benefit enrollment
- Stays up to date with industry trends
Requirements
- Active Insurance License in Health and Life, or willingness to obtain within 30-60 days of employment
- Ability and desire to work toward professional designation
- Strong computer skills and a high level of comfort in a virtual work setting
- Experience with Applied Epic preferred
- Experience with Employee Navigator preferred
- Strong knowledge of Microsoft Office products (Excel and PowerPoint)
- Excellent verbal and written communication abilities
- Ability to work well on a team
- Strong organizational and multi-tasking abilities
- Bilingual (English/Spanish preferred)
Benefits
- Comprehensive medical insurance, dental insurance, and vision insurance
- Life and disability insurance
- Fertility benefits
- Wellness resources
- Paid sick time
- Generous paid time off and holidays
- Employee Assistance Program (EAP)
- Complimentary Calm app subscription
- Immediate vesting in a 401(k) plan
- Health Savings Account (HSA) and Flexible Spending Account (FSA) options
- Commuter benefits
- Employee discount programs
- Paid maternity leave and paid paternity leave (including for adoptive parents)
- Legal plan options
- Pet insurance coverage