Responsible for responding promptly to customer inquiries
Responsible for providing customers with information on product pricing, features, and availability
Responsible for creating proposals, quotes, and opportunities
Responsible for creating presentation format and compiling data for the preparation of sales presentations
Responsible for documenting all order-related activities in various systems
Ensures up-to-date records of customer interactions, transactions, comments, and complaints
Responsible for managing high volume of inbound and outbound emails
Responsible for providing general day-to-day customer service to clients and vendors
Ad hoc duties as assigned

College degree in Marketing, Communications, Business Administration, or related field
1-3 years of Customer Service, Sales, Marketing, or direct promo sales experience
Customer orientation and ability to adapt/respond to diverse types of characters
Experience working with inbound and outbound calls, customer retention, and inside sales preferred
Strong quoting experience in the Promotional Product industry
Proficient with Microsoft suite (Word, PowerPoint, Excel, Outlook)
Proficient with Google suite (Google sheets, Gmail etc.)
Basic exposure to Adobe Illustrator, Adobe Photoshop and Canva is ideal
Very Proficient in written and spoken English skill

Sales Assistant

Key skills