Work horizontally across the Infrastructure and Operations portfolio supporting private/public cloud systems, operating systems, with a focus on remediation of security vulnerabilities
Develop repeatable automation to efficiently deliver capabilities, inclusive of patching, software updates, etc.
Drive solutions to problems impacting mission critical systems and implement automation to prevent reoccurrence
Execute changes on production systems in accordance with Change Management standards
Participate in a Center of Excellence for cloud usage and cloud standards
Maintain an accurate picture of existing server, storage, networking software and hardware and virtual environments to support scaling against various project requirements
Ensure all usage of cloud environments meets governance standards and contributes to improving standards for security and operational efficiency
Create standard operating procedures for Healthfirst operations teams to support the operations of the products
Act as an escalation point for operations teams for incident and ticket resolution and participate in an on-call rotation as an escalation point

A high school diploma or a GED from an accredited institution
Experience in designing, building, securing, and managing Windows systems
Familiar with Amazon Web Services (AWS) technologies
Working knowledge of core cloud competencies, patching, and environment management
Automation scripting experience
Experience identifying repeatable processes and working with operations team to automate/document
Experience in designing, building, and managing Linux/Unix-based systems (preferred)
A technical degree from an accredited institution or work experience equivalent (preferred)
Experience supporting Infrastructure as Code (IaC) delivery (preferred)
Understanding of public and private cloud security best practices (preferred)
Troubleshooting skills that involve analysis of logs, traffic trace, configuration data, automation tools to resolve issues until end-to-end systems are functioning (preferred)
Experience with system health monitoring and optimizing performance (preferred)
Experience working in regulated and/or high-security environments and industries (PCI, HIPAA, HITRUST, etc.) (preferred)

Infrastructure and Operations Engineer, System Admin, Monitoring

Key skills