Senior Mainframe Production Support Engineer

Role Overview

• Dedicated to complete assigned work along with technical and functional analysis
• Ability to multi-task and stay organized in a dynamic work environment
• Provide daily support and triage of production issues and research items
• Code software changes associated with defects, performance improvements and modernization
• Actively support and perform all phases of testing leading to implementation and automation
• Attend agile daily standup meetings and ceremonies along with maintaining assigned Jira tasks
• Partnership oriented working within a squad across shores and regions
• Supply to comprehensive documentation for applications and knowledge bases
• Strong verbal and written communication skills
• Participate in oncall rotation with onshore team (10:00 AM EST to 10:00 PM EST)

Requirements

• Bachelor's degree or higher
• 5-7 years of working experience
• IBM z/OS (Required)
• COBOL (Required)
• JCL (Required)
• DB2 / SQL (Required)
• VSAM (Required)
• CICS (Preferred)
• Control-M (Preferred)
• Endevor (Preferred)
• Easytrieve
• File-Aid
• SPUFI
• MS Office
• NDM/SFTP (Axway)
• NSP
• Stored procedures

Tech Stack

• SQL

Benefits

• Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office.