Initiate, Plan, Control, Execute, and Close project deliverables following company-prescribed process to ensure business objectives are met within the Post Sales Salesforce space.
Participate in implementation/enhancement projects for Salesforce using Agile methodologies
Partner with process owners and business users on requirements and practices
Play a key role in the entire project lifecycle from requirements to go-live
Gather and document user stories using interviews, requirements workshops, site visits, business process flows, use cases, and scenarios.
Provide knowledge, guidance and industry best practices towards solution design on the Salesforce platform
Work with architects and developers to transform requirements into Salesforce features
Participate in unit testing and system integration testing to validate development meets business requirements
Prepare for user acceptances testing by writing test scripts and organizing test data for end users.
Lead user acceptances testing events including managing/documenting bugs and enhancements resulting from testing
Coordinate between development team and end users for bug retesting and resolution
Prepare and provide demos as required to business process owners and other key stakeholders
Support Project Managers with identifying risks, issues, and overall status updates
Collaborate with other IT teams across the company including ERP, Security, BI, Master Data Management, etc.
Requirements
Bachelor's Degree from an accredited institution.
Minimum of 5 years of Business Analyst experience required
Minimum of 2 years of Salesforce project experience required
Salesforce Administrator or Salesforce Business Analyst certification preferred
5 years of experience with Project Tracking software such as Jira, Azure DevOps, or Microsoft Project
Experience with DevSecOps principles
Experience with modern software development principles including code management, test automation, APIs, microservices, and cloud services.
Intermediate understanding of cloud software applications (SaaS), integrations, database-driven applications, network and application security.
Intermediate understanding of integration and dependencies of involved systems globally for a division or function.
Ability to communicate and present project status to immediate management and stakeholders.
Basic understanding of Scrum/Agile
Tech Stack
Azure
Cloud
ERP
Microservices
Benefits
International team of professionals at a stable global company