IT Operations Specialist – Support & Coordination
Germany
Full Time
6 hours ago
$45,000 - $60,000 EUR
No H1B
Key skills
CommunicationRemote Work
About this role
Role Overview
- You are the first point of contact for IT requests across the company and ensure smooth day-to-day operations.
- Support the IT team with organizational tasks such as first-level support and end-user assistance.
- Coordinate and track IT requests.
- Assist with contract management (e.g., licenses, service providers).
- Contribute to compliance and documentation matters.
- Provide administrative support to the IT team.
Requirements
- IT background (e.g., vocational training, degree, or equivalent experience)
- Some experience in IT support or an IT-adjacent role
- Very good German and English skills
- Structured working style and strong organizational skills
- Good communication skills and a service-oriented approach
- Interest in understanding and helping to improve processes
Benefits
- Central location in Hamburg (within walking distance of the main station)
- Flexible, hybrid working (2 days remote work per week)
- €45,000–60,000 annual salary (depending on experience)
- 30 days of vacation
- 100% coverage of the Deutschlandticket
- Company pension scheme & capital-forming benefits (VWL)
- Corporate benefits, corporate fitness program, and bike leasing
- Long-term development opportunities in a stable international environment